Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

The method of delivery is dependent on the item purchased and your location.

  • Delivery by Bike or Car Bearer (Kingston, Spanish Town and Portmore only. COD is accepted for these areas.)
  • Knutsford Express (Payment must be confirmed before delivery.)
  • Tara Couriers (Payment must be confirmed before delivery.)
  • ZipMail (Payment must be confirmed before delivery.)

We have an efficient delivery system and the cost is determined by your location.

How Long Will it Take To Get My Package?

Delivery by Bearer:

Generally, Kingston deliveries take 15 to 20 minutes or less and Portmore and Spanish Town deliveries 30 – 45 minutes. There would be a few factors that influence the timeliness of your delivery, such as:

  1. Previously scheduled deliveries
  2. Delays with previous orders
  3. Weather
  4. Traffic
  5. An incident that may happen on the road to cause the bearer to change his route.
  6. Mechanical/ Technical difficulties
  7. Accident
  8. Sickness
  9. Unforeseen emergencies

Delivery via Knutsford Express: 

Delivery via this medium, depending on when your payment is confirmed and the next available coach scheduled for your destination, can be same day or next day. This method applies to all other locations except those in Kingston, Portmore and Spanish Town. Your tracking number is sent immediately after delivery to Knutsford Express. You can use this number to track your package by calling them at the numbers provided on their website.

Delivery via Tara Couriers or Zip Mail:

This information is supplied by the registering Tara or ZipMail representative.

How Do I Track My Order?

You may call or WhatsApp us during business hours at 876-823 SYNK (7965) or 876-566-4300. You may also message us on Instagram or Facebook @synkrosoft.

Do I Need A Account To Place Order?

No. Orders can be made via our website, using a credit or debit Visa or Mastercard issued by a local bank except Keycard. You may also call or message us via WhatsApp, Instagram or Facebook.

FAQ Second Version

What Shipping Methods Are Available?

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How Long Will it Take To Get My Package?

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How Do I Track My Order?

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How Do I Place an Order?

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How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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